1. Information We Collect

Chain Experts & Jewellers Private Limited ("we," "our," or "us") collects information that you provide directly to us when you:

• Contact us via WhatsApp, email, or our enquiry form
• Visit our registered office or engage in business transactions
• Request information about our products and services

The information we collect may include your name, business name, contact details (phone number, email address), business address, and any requirements or preferences you share with us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Process and fulfill your orders and business transactions
• Communicate with you about our products, services, and business updates
• Comply with legal obligations and maintain business records
• Improve our services and business operations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., shipping, payment processing) under strict confidentiality agreements
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our customers
• In connection with a business transfer or merger, with prior notice

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and business requirements
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information provided on this website.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, Google Maps). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Chain Experts & Jewellers Private Limited
3rd Floor, 100/104, 25/26, Motiwala Building,
Dhanji Street, Zaveri Bazar,
Mumbai City, Maharashtra – 400003, India
WhatsApp: +91 8657422446